Privacy policy & Data Protection
PRIVACY POLICY
In the following, we inform you in accordance with the legal requirements of data protection law (in particular in accordance with the new version of the Federal Data Protection Act (BDSG) and the European General Data Protection Regulation (GDPR) about the type, scope and purpose of the processing of personal data by our company. This Privacy Policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 GDPR.
Name and contact details of the person responsible
Our responsible company, (hereinafter referred to as the "controller") within the meaning of Art. 4 lit. 7 GDPR is:
Opulent Munich, Kufsteinerplatz 5, 81679, Munich.
Registration Court: Munich. E-Mail Address: opulentfloraldesign@hotmail.com
Types of data, purposes of processing and categories of data subjects
In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data.
1. Types of data we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, e-mail, fax, etc.), payment data (bank details, account data, payment history, etc.), contract data (subject of the contract, term, etc.), content data (text entries, videos, photos, etc.), communication data (IP address, etc.),
2. Purposes of processing pursuant to Art. 13 (1) (c) GDPR
Processing of contracts, fulfilment of contractual obligations, fulfilment of statutory retention obligations, marketing / sales / advertising,
3. Categories of data subjects according to Art. 13 para. 1 e) GDPR
Customers, suppliers, applicants, employees, employees of customers or suppliers,
The data subjects are collectively referred to as "Users".
Legal bases for processing personal data
Below we inform you about the legal bases for the processing of personal data:
1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.
2. If the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures that are taken at your request, Art. 6 (1) sentence 1 lit. b) GDPR is the legal basis.
1. If the processing is necessary for the fulfilment of a legal obligation to which we are subject (e.g. statutory retention obligations), Art. 6 (1) sentence 1 lit. c) GDPR is the legal basis.
2. If the processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 (1) sentence 1 lit. d) GDPR is the legal basis.
3. If the processing is necessary to protect our interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not outweigh this, Art. 6 (1) sentence 1 (f) GDPR is the legal basis.
Disclosure of personal data to third parties and processors
As a matter of principle, we do not pass on any data to third parties without your consent. If this is the case, then the disclosure takes place on the basis of the aforementioned legal bases, e.g. in the case of the disclosure of data to online payment providers for the performance of a contract or on the basis of a court order or due to a statutory obligation to hand over the data for the purposes of law enforcement, to avert danger or to enforce intellectual property rights.
We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors within the framework of a contract processing agreement, this is always done in accordance with Art. 28 GDPR. We carefully select our processors, check them regularly and have been granted the right to issue instructions with regard to the data. In addition, the processors must have taken appropriate technical and organizational measures and comply with the data protection regulations in accordance with the new version of the German Federal Data Protection Act (BDSG) and the GDPR
Data transfer to third countries
The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies to which GDPR applies. If the processing does take place by third-party services outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 et seq. GDPR. This means that the processing is carried out on the basis of special safeguards, such as the determination of a level of data protection equivalent to that of the EU, officially recognised by the EU Commission, or the observance of officially recognised special contractual obligations, the so-called "standard contractual clauses".
Insofar as we obtain your explicit consent to the transfer of data to the USA due to the invalidity of the so-called "Privacy Shield" in accordance with Art. 49 (1) sentence 1 lit. a) GDPR, we would like to point out the risk of secret access by US authorities and the use of the data for surveillance purposes, possibly without legal remedies for EU citizens.
Deletion of data and storage period
Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as the consent given to the processing is revoked by you or the purpose for which it was stored no longer applies or the data is no longer required for the purpose, unless its further storage is necessary for evidentiary purposes or this is contrary to statutory retention obligations. These include, for example, retention obligations for business letters under commercial law pursuant to Section 257 (1) of the German Commercial Code (HGB) (6 years) as well as retention obligations under tax law pursuant to Section 147 (1) of the German Fiscal Code (AO) of documents (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion of a contract or for the performance of a contract.
Existence of automated decision-making
We do not use automated decision-making or profiling.
Provision of our website and creation of log files
1. If you use our website only for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. When you choose to view our website, we collect the following data:
• IP address;• Internet service provider of the user;• Date and time of access;
• Browsertyp;
• Sprache und Browser-Version;
• Content of the retrieval;• Time zone;• Access status/HTTP status code;• Amount of data;• Websites from which the request originates;• Operating system.This data will not be stored together with other personal data of yours.
1. This data serves the purpose of providing you with functions and content in a user-friendly, functional and secure manner as well as its optimisation and statistical evaluation.
2. The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR, which also lies in the above purposes.
For security reasons, we store this data in server log files for the storage period of days. After this period, they will be automatically deleted, unless we need them to be stored for evidentiary purposes in the event of attacks on the server infrastructure or other violations of the law.
Cookies
1. We use so-called cookies when you visit our website. Cookies are small text files that your Internet browser stores and stores on your computer. When you return to our website, these cookies provide information to automatically recognise you. Cookies also include the so-called "user IDs", where user data is stored by means of pseudonymized profiles. When you access our website, we inform you by means of a reference to our privacy policy about the use of cookies for the aforementioned purposes and how you can object to them or prevent their storage ("opt-out").
A distinction is made between the following types of cookies:
• Necessary, essential cookies: Essential cookies are cookies that are strictly necessary for the operation of the website in order to remember certain functions of the website such as logins, shopping cart or user input, e.g. regarding the language of the website.
• Session cookies: Session cookies are required to recognise multiple uses of an offer by the same user (e.g. if you have logged in to determine your login status). When you return to our site, these cookies provide information to automatically recognize you. The information obtained in this way serves to optimize our offers and to provide you with easier access to our site. When you close the browser or log out, the session cookies are deleted.
• Persistent cookies: These cookies remain stored even after the browser is closed. They are used to store the login, to measure reach and for marketing purposes. These are automatically deleted after a specified period of time, which can differ depending on the cookie. You can delete cookies at any time in the security settings of your browser.
• Third-party cookies (third-party cookies, especially those from advertisers): Depending on your preferences, you can configure your browser settings and, for example, Refuse to accept third-party cookies or all cookies. However, we would like to point out at this point that you may not be able to use all the functions of this website. You can read more about these cookies in the respective third-party privacy statements.
1. Data categories: user data, cookie, user ID (in particular the pages visited, device information, access times and IP addresses).
Purposes of processing: The information obtained in this way serves the purpose of technically and economically optimising our web offers and enabling you to access our website more easily and securely.
1. Legal basis: If we process your personal data with the help of cookies on the basis of your consent ("opt-in"), then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Art. 6 para. 1 sentence 1 lit. b) GDPR if the cookies are set for the purpose of initiating a contract, e.g. when placing orders.
2. Storage period/deletion: The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
Cookies are otherwise stored on your computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
Here is information on how to delete cookies by browser:
Chrome: https://support.google.com/chrome/answer/95647
Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen
Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete- manage-cookies
Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies
1. Objection and "opt-out": You can generally prevent the storage of cookies on your hard drive, regardless of consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this may result in a functional restriction of our offers. You can object to the use of third-party cookies for advertising purposes by opting out via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).
Processing of contracts
1. We process inventory data (e.g. company, title/academic degree, names and addresses as well as contact details of users, e-mail), contract data (e.g. services used, names of contact persons) and payment data (e.g. bank details, payment history) in order to fulfil our contractual obligations (knowledge of who is the contractual partner; justification, content design and execution of the contract; check for plausibility of the data) and services (e.g. contacting customer service) in accordance with Art. 6 para. 1 sentence 1 lit b) GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
1. As a matter of principle, this data will not be passed on to third parties, unless it is necessary for the pursuit of our claims (e.g. handing over to a lawyer for collection) or for the fulfilment of the contract (e.g. handing over the data to payment providers) or there is a legal obligation to do so in accordance with Art. 6 para. 1 sentence 1 lit. c) GDPR.
2. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.
3. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is the case for inventory and contract data if the data is no longer required for the performance of the contract and no claims under the contract can be asserted because they are time-barred (warranty: two years / standard limitation period: three years). Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, if the contract is terminated after three years, we will restrict the processing, i.e. Your data will only be used to comply with legal obligations. Information in the user account remains until it is deleted.
Contact via contact form / e-mail / fax / post
1. If you contact us via contact form, fax, post or e-mail, your information will be processed for the purpose of processing the contact request.
2. The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, a letter or fax is Art. 6 para. 1 sentence 1 lit. f) GDPR. The controller has a legitimate interest in processing and storing the data in order to be able to answer inquiries from users, to preserve evidence for liability reasons and, if necessary, to be able to comply with its legal retention obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) GDPR.
3. We may store your details and contact requests in our Customer Relationship Management System ("CRM System") or a comparable system.
4. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the facts in question have been conclusively clarified. We store inquiries from users who have an account or contract with us until the expiry of two years after the end of the contract. In the case of statutory archiving obligations, the
Deletion after expiry: End of commercial (6 years) and tax (10 years) retention obligation.
5. You have the option at any time to revoke your consent to the processing of personal data in accordance with Art. 6 (1) sentence 1 lit. a) GDPR. If you contact us by e-mail, you can object to the storage of personal data at any time.
Social media presence
1. We maintain profiles or fan pages in social media. When you use and access our profile in the respective network, the respective data protection notices and terms of use of the respective network apply.
2. Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, user data within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the user behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the user's usage behaviour and interests are stored. Furthermore, data may also be stored in the user profiles regardless of the devices used by the users (in particular if the users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the options for objection (opt-out), we refer to the privacy policies and information provided by the operators of the respective networks. In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, you can contact us.
1. Purpose of the processing: communication with users connected and registered on social networks; Informing and promoting our products, offers and services; External presentation and image cultivation; Evaluation and analysis of the users and content of our social media presences.
2. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Art. 6 (1) sentence 1 lit. f) GDPR. If you have given us or the controller of the social network your consent to the processing of your personal data, the legal basis is Art. 6 para. 1 sentence 1 lit. a) in conjunction with Art. 7 GDPR.
3. Data transmission/recipient category: Social network.
4. The data protection information, information options and opt-out options of the respective networks / service providers can be found here:
• Instagram – Service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Privacy Policy/ Opt-Out: https://help.instagram.com/519522125107875, Objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.
• Pinterest – Diensteanbieter: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) – Datenschutzerklärung: https://policy.pinterest.com/de/privacy-policy,Opt-Out: https://help.pinterest.com/de/articles/personalized-ads-pinterest
Social-Media-Plug-ins
We use social media plug-ins from social networks on our website. We use the so-called "two-click solution" shariff from c't bzw.heise.de: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html; Service provider: Heise Medien GmbH & Co. KG, Karl-Wiechert-Allee 10, 30625 Hannover, Germany; Privacy Policy: https://www.heise.de/Datenschutzerklaerung-der-Heise-Medien GmbH-Co-KG-4860.html.
1. Data category and description of data processing: usage data, content data, inventory data. When accessing our website, "Shariff" does not transmit any personal data to the third-party providers of the social plug-ins. Next to the logo or brand of the social network, you will find a slider with which you can activate the plug-in with a click. This activation represents your consent in the form that the respective provider of the social network receives the information that you have accessed our website and that your personal data is transmitted to the provider of the plug-in and stored there. These are so-called third-party cookies. With some providers such as Facebook and XING, your IP will be anonymized immediately after collection, according to their information. The plug-in provider stores the data collected about the user as usage profiles. You can withdraw your consent at any time by deactivating the slider.
2. Purpose of data processing: to improve and optimize our website; Increasing our awareness through social networks; Possibility of interaction with you and users with each other via social networks; Advertising, analysis and/or tailoring of the website.
3. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Art. 6 (1) sentence 1 lit. f) GDPR. If you have given us or the controller of the social network your consent to the processing of your personal data, the legal basis is Art. 6 para. 1 sentence 1 lit. a) in conjunction with Art. 7 GDPR. In the case of pre-contractual enquiries or the use of your personal data for the performance of a contract, Art. 6 (1) sentence 1 (b) GDPR is the legal basis.
1. Data transmission/recipient category: Social network.
2. Social networks used and objection: With regard to the purpose and scope of data collection and processing, we refer to the respective data protection declarations of the social networks. In addition, you will also find information on your rights and setting options for the protection of your personal data. You have the right to object to the creation of these user profiles, whereby you can contact the respective plug-in provider directly to exercise these rights.
1. We have plug-ins from the social network Facebook.com on our website (registered office in the
EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) as part of Shariff's so-called "two-click solution". You can recognize them by the Facebook logo "f" or the addition "Like", "Like" or "Share".
1. As soon as you activate the Facebook plug-in at will, a connection is established from your browser to Facebook's servers. In doing so, Facebook receives the information, including your IP, that you have accessed our website and transmits this information to Facebook servers in the USA, where this information is stored. If you are logged into your Facebook account, Facebook can assign this information to your account. When you use the functions of the plug-in, e.g. by pressing the "Like" button, this information is also transmitted from your browser to the Facebook servers in the USA and stored there, as well as displayed in your Facebook profile and, if necessary, with your friends.
1. The purpose and scope of the data collection as well as its further processing and use of the data by Facebook, as well as your rights in this regard and setting options to protect your privacy, can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/. Data collection for the "Like" button: https://www.facebook.com/help/186325668085084. You can manage and object to your settings regarding the use of your profile data for advertising purposes on Facebook here: https://www.facebook.com/ads/preferences/.
2. If you log out of Facebook before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Facebook when the plug-in is activated.
3. Agreement on the joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum, Data protection information for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data.
1. We have integrated plug-ins from the social network Instagram (service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) on our website as part of Shariff's so-called "two-click solution". You can recognize them by the Instagram logo in the shape of a square camera.
2. If you activate the plug-in willingly, a connection is established from your browser to Instagram's servers. In doing so, Instagram receives the information, including your IP address, that you have visited our site and transmits the information to Instagram servers in the USA, where this information is stored. If you are logged into your Instagram account, Instagram can assign this information to your account and you can click on the Instagram button to share and save the content of our pages on your Instagram account and, if necessary, save it. to your friends there. We have no knowledge of the exact content of the transmitted data, its use and storage period by Instagram.
3. If you log out of Instagram before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Instagram when the plug-in is activated.
4. You can find more information in Instagram's privacy policy/ opt-out at / opt-out
Out: https://help.instagram.com/519522125107875, Contradiction: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.
1. We have integrated plug-ins from the social network Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) on our website as part of Shariff's so-called "two-click solution". You can recognize them by buttons with the white sign "P" on a red background.
1. If you activate the plug-in willingly, a connection is established from your browser to the Pinterest servers. In doing so, Pinterest receives the information, including your IP address, that you have visited our site and transmits the information to Pinterest's servers in the USA, where this information is stored. When you enter your account on Pinterest If you are logged in, Pinterest can assign this information to your account and you can click on the Pinterest button to share and save the content of our pages on your Pinterest account and, if necessary, save it. to your friends there.
1. If you log out of Pinterest before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Pinterest when the plug-in is activated.
2. You can find more information in Pinterest's privacy policy https://policy.pinterest.com/de/privacy-policy,Opt-Out: https://help.pinterest.com/de/articles/personalized-ads-pinterest.
Data protection for applications and in the application process
1. Applications sent to the Controller electronically or by post will be processed electronically or manually for the purpose of handling the application process.
2. We expressly point out that application documents with "special categories of personal data" according to Art. 9 GDPR (e.g. a photo that indicates your ethnic origin, religion or marital status) are undesirable, with the exception of a possible severe disability, which you would like to disclose of your own free will. You should submit your application without this data. This will not affect your chances of applying.
3. The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) GDPR and § 26 BDSG new version.
4. If an employment relationship is entered into with the applicant after completion of the application process, the applicant data will be stored in compliance with relevant data protection regulations. If you are not offered a position after the application process has been completed, your submitted application letter and documents will be deleted 6 months after the rejection has been sent in order to be able to meet any claims and obligations to provide evidence under the AGG.
Rights of the data subject
1. Objection or revocation to the processing of your data
Insofar as the processing is based on your consent in accordance with Art. 6 (1) sentence 1 lit. a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of consent before its revocation.
Insofar as we base the processing of your personal data on the balancing of interests in accordance with Art. 6 (1) sentence 1 lit. f) GDPR, you can object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, which is presented by us in the following description of the functions. If you exercise such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and will either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we are continuing the processing.
You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise the right to object free of charge. You can inform us about your objection to advertising at the following contact details:
Opulent Munich AC gMBh
Kufsteinerplatz 5, 91679 Munich.
1. You
have the right to obtain confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, if it was not collected directly from you.
2. Right to correction
You have a right to have incorrect data corrected or to have correct data completed in accordance with Art. 16 GDPR.
3. You
have the right to erasure of your data stored by us in accordance with Art. 17 GDPR, unless statutory or contractual retention periods or other legal obligations or rights for further storage preclude this.
4. Right to restriction
You have the right to request a restriction of the processing of your personal data if one of the conditions in Art. 18 para. 1 lit. a) to d) GDPR is met:• If you contest the accuracy of the personal data concerning you for a period of time that:
allows the controller to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of the use of the personal data;
• the controller no longer needs the personal data for the purposes of the processing, but you need them to establish, exercise or defend legal claims, or
• if you have objected to the processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.
6. Right to data portability
You have a right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data stored by us about you in a structured, commonly used and machine-readable format or request that it be transmitted to another controller.
7. Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority for this purpose, in particular in the Member State of your residence, your place of work or the place of the alleged infringement.
Data integrity
In order to protect all personal data that is transmitted to us and to ensure that the data protection regulations are complied with by us, but also by our external service providers, we have put in place appropriate technical and organisational security measures. That's why, among other things, all data between your browser and our server is transmitted encrypted via a secure SSL connection.
Imprint
Opulent Munich AC GmbH
Kufsteinerplatz 5, 81679, München
Phone: 089/99993043 E - Mail: opulwntmunichlhotmail.com
Registration court: Munich District Cour
VAT ID:
Sales tax identification number according to §27a of the Value Added Tax Act:
DE356630338
Notice in accordance with the Online Dispute Resolution Regulation
Under applicable law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution Platform, which can be used to resolve disputes without the need for recourse to a court. The European Commission is responsible for setting up the platform. The European Online Dispute Resolution Platform can be found here: http://ec.europa.eu/odr. Our e-mail is: opulentmunich@hotmail.com
However, we would like to point out that we are not willing to participate in the dispute resolution procedure within the framework of the European Online Dispute Resolution Platform. To contact us, please use our e-mail and telephone number above.
Notice in accordance with the Consumer Dispute Resolution Act (VSBG)
We are not willing and obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Disclaimer – Legal Notice
§ 1 Warning about contentThe free and freely accessible content of this website has been created with the greatest possible care. However, the provider of this website does not assume any liability for the accuracy and topicality of the free and freely accessible journalistic guides and news provided. Especially
marked contributions reflect the opinion of the respective author and not always the opinion of the provider. The mere access to the free and freely accessible content does not create a contractual relationship between the user and the provider, and in this respect the provider does not intend to be legally binding.
§ 2 External links
This website contains links to third-party websites ("external links"). These websites are subject to the liability of the respective operators. When the external links were first linked, the provider checked the third-party content to see whether there were any legal violations. At that time, no violations of the law were apparent. The provider has no influence whatsoever on the current and future design and content of the linked pages. The setting of external links does not mean that the provider adopts the content behind the reference or link as its own. A constant control of the external links is not reasonable for the provider without concrete indications of legal violations. However, if we become aware of legal violations, such external links will be deleted immediately.
§ 3 Copyright and ancillary copyrightThe content published on this website is subject to German copyright and ancillary copyright law. Any use not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or respective rights holder. This applies in particular to the duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. The content and rights of third parties are marked as such. Unauthorized reproduction or passing on individual contents or complete pages is not permitted and is punishable by law. Only the production of copies and Downloads for personal, private and non-commercial use are allowed.
The presentation of this website in third-party frames is only permitted with written permission.
§ 4 Special Terms of UseInsofar as special terms and conditions for individual uses of this website deviate from the aforementioned paragraphs, this will be expressly pointed out at the appropriate point. In this case, the special terms and conditions of use apply in each individual case.
At OPULENT FLORAL DESIGN, we are deeply committed to protecting your personal information and maintaining your privacy. We adhere to strict data protection regulations, ensuring that any personal data you provide us is handled with the utmost care and security.
Data Collection
We only collect personal information necessary for fulfilling your orders and providing our services. This may include your name, contact details, and shipping address. We do not collect sensitive personal information unless it is relevant to your order.
Data Use
Your personal data is used exclusively for the purposes of processing orders, improving our services, and communicating with you. We will not use your information for marketing purposes without your explicit consent.
Data Security
We implement robust security measures to safeguard your data against unauthorised access, loss, or alteration. Our security protocols are regularly reviewed and updated to maintain high standards of data protection.
Data Sharing
Your personal information is not shared with third parties except where necessary to process your orders (e.g., shipping providers) or as required by law. In such cases, we ensure that third parties uphold similar data protection standards.
Your Rights
You have the right to access the personal data we hold about you, to request corrections, and to request deletion of your data in accordance with applicable laws. To exercise these rights, please contact us directly.
Updates to this Policy
We may update our data protection practices from time to time. Any changes will be communicated through our official channels.
By choosing to engage with OPULENT FLORAL DESIGN, you can feel confident that your data is in safe hands, allowing you to focus on the elegance and luxury of our bespoke floral creations and exquisite offerings.
Cookies Policy
At OPULENT FLORAL DESIGN, we deeply value your privacy and are wholeheartedly committed to ensuring the robust protection of your personal information. This Cookies Policy clearly outlines how we use cookies and similar technologies across our website to enhance your user experience.
What are Cookies?
Cookies are small text files that are placed on your device when you visit and explore our website. These valuable files help significantly enhance your browsing experience by remembering your preferences and improving the overall functionality of our site.
Types of Cookies We Use
Essential Cookies: These indispensable cookies are necessary for the website to function properly. They enable basic features like seamless page navigation and access to secure areas of the site.
Performance Cookies: These cookies collect vital information about how visitors interact with our website, allowing us to understand user behavior and improve the performance of our services over time.
Functionality Cookies: These enable the website to remember choices you make, providing enhanced and more personalized features tailored to your preferences.
Targeting Cookies: These cookies may be set through our site by our advertising partners, allowing them to deliver advertisements that are relevant and meaningful to you.
Managing Cookies
You hold the right to either accept or decline cookies based on your preferences. Most web browsers are initially set to automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please be aware that this may prevent you from taking full advantage of all the features our website has to offer.
Changes to Our Cookies Policy
We may update our Cookies Policy from time to time to reflect changes in technology or data protection regulations. Any significant changes will be communicated through our website to ensure you remain informed.
If you have any questions or concerns regarding our Cookies Policy, please do not hesitate to contact us. Your continued use of our website signifies your acceptance of our cookies policy as explicitly outlined above.